At 1xtbet, the privacy and security of our Pakistani members is a foundational commitment — not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, and what rights you hold over your own information.
These six principles underpin every data decision we make. The full legal detail is in the sections below — but here is the short version for Pakistani members who want the essentials upfront.
All personal information and financial transaction records are stored using industry-standard AES-256 encryption. Your PKR deposit history, KYC documents, and account credentials are never stored in plain text.
1xtbet does not sell, rent, or commercially trade your personal data to third parties. Your name, CNIC details, JazzCash or EasyPaisa account numbers, and contact information are used solely to operate your account and comply with regulatory obligations.
You have the right to access, correct, and request deletion of your personal data held by 1xtbet, subject to our legal retention obligations. Submit a data subject request at any time via the 24/7 live chat support channel.
In the unlikely event of a data security incident affecting your personal information, 1xtbet will notify affected members within 72 hours of becoming aware of the breach, in line with international data protection standards.
We use cookies strictly for platform functionality, session management, and analytical purposes. We do not use third-party advertising cookies to track your browsing activity outside of the 1xtbet platform.
1xtbet does not knowingly collect or retain any personal data belonging to individuals under the age of 21. Any account found to belong to an underage user will be closed immediately and all associated data handled in line with child protection obligations.
1xtbet ("the Company", "we", "us", or "our") is an online sportsbook and casino platform accessible at https://1xtbet.net, operated under an international gaming license. We provide sports betting, PSL and cricket wagering, live dealer casino games, slot titles, and related gaming services to registered members located in eligible jurisdictions, with a primary focus on serving Pakistani players.
For the purposes of this Privacy Policy, 1xtbet acts as the data controller in respect of personal information collected from users of the Platform. This means that we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those parties act as data processors and are contractually bound by obligations consistent with this Policy.
1xtbet collects personal data from you at various points during the account registration process, during ongoing use of the Platform, and when you interact with our customer support channels. The categories of personal data we collect include the following:
| Data Category | Specific Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality, photograph | Registration, KYC verification |
| Contact Data | Email address, mobile number, city (Karachi, Lahore, Islamabad, Faisalabad, etc.) | Registration, support interactions |
| Financial Data | JazzCash account, EasyPaisa number, HBL / UBL / Meezan Bank details, USDT wallet address, deposit and withdrawal history, PKR transaction amounts | Deposit/withdrawal requests, KYC |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, session duration | Automatic collection during Platform use |
| Usage Data | Pages visited, games played, bets placed, odds viewed, bonus offers claimed, login timestamps | Automatic collection during Platform use |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, cool-off periods, session time limits, problem gambling indicators | Responsible gaming tool usage |
We do not collect special category personal data (such as health information, political opinions, or biometric data) except where strictly required for compliance with anti-money laundering obligations or where you have provided such information voluntarily in the context of a responsible gaming request.
1xtbet processes personal data only for the purposes described in this Privacy Policy and where a valid legal basis exists under applicable data protection law. The primary purposes for which we use your personal information are:
1xtbet does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where such processing is strictly necessary for fraud detection or sanctions screening purposes and is subject to appropriate human review safeguards.
Every processing activity conducted by 1xtbet rests on one or more of the following legal bases. We apply the most appropriate basis to each specific use case:
1xtbet does not sell or commercially license your personal data to any third party. We may, however, share your information with carefully selected third parties in the following limited circumstances:
All third-party data processors engaged by 1xtbet are required to implement technical and organisational security measures at least equivalent to those described in Section 9 of this Policy. We conduct due diligence on all processors before engagement and review their security posture periodically.
As an internationally operated platform, 1xtbet may transfer your personal data to countries outside of Pakistan for processing and storage purposes. This includes transfers to the jurisdiction in which our gaming license is held and to countries where our technology infrastructure partners operate data centres.
Wherever your data is transferred internationally, 1xtbet implements appropriate safeguards to ensure that your personal information receives a level of protection consistent with the standards described in this Privacy Policy. These safeguards include:
1xtbet retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or for such longer period as is required by applicable law, regulatory obligation, or legitimate operational need. The following retention periods apply as a general guide:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 7 years post-closure | AML regulatory requirement |
| Financial transaction records | 7 years from transaction date | Legal and tax compliance |
| KYC documents | Duration of account + 7 years post-closure | AML regulatory requirement |
| Support communications | 3 years from last interaction | Dispute resolution, legitimate interest |
| Technical and usage logs | 13 months from collection | Fraud detection, legitimate interest |
| Marketing preferences | Until opt-out + 1 year | Consent management |
| Responsible gaming records | Duration of self-exclusion + 7 years | Regulatory obligation, user safety |
Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be attributed to any individual. Where data is anonymised rather than deleted, the resulting aggregated data may be retained indefinitely for statistical and analytical purposes.
The 1xtbet Platform uses cookies and similar tracking technologies to ensure the site functions correctly, to maintain your login session, and to analyse how members interact with our services. We categorise our cookies as follows:
You may configure your browser to block or delete cookies at any time. Please note that blocking strictly necessary cookies will prevent you from logging into your 1xtbet account and using core Platform features. Instructions for managing cookies are available within the settings of all major browsers.
1xtbet implements a comprehensive and layered approach to data security, designed to protect your personal information against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our technical and organisational security measures include, but are not limited to:
Subject to applicable data protection law and the limitations imposed by our legal and regulatory obligations, you hold the following rights in respect of your personal data held by 1xtbet:
To exercise any of the above rights, contact the 1xtbet Data Protection team via live chat or email. We will respond to all valid requests within thirty (30) days. Where the complexity or volume of requests requires additional time, we will notify you within the initial thirty-day period and provide an estimated response date. We may need to verify your identity before processing any data rights request.
The 1xtbet Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, store, or process personal data from any individual under the age of 21. This age threshold is a firm policy requirement and applies regardless of the legal minimum gambling age in any particular jurisdiction.
All new registrations are subject to age verification checks as part of the KYC process. Where 1xtbet discovers or has reasonable cause to believe that an account belongs to an individual under 21, the following actions will be taken immediately:
The 1xtbet Platform may contain informational references to third-party services such as payment providers, game developers, or licensing bodies. Where such references include navigational links, clicking those links will take you to an external website that is entirely outside the control of 1xtbet.
1xtbet is not responsible for the privacy practices, data security standards, or content of any third-party website. We strongly recommend that you review the privacy policy of any external site you visit before providing any personal information to that site. The inclusion of a link on the 1xtbet Platform does not constitute an endorsement of the linked site or any services it offers.
1xtbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the technical architecture of the Platform. The "Last Updated" date at the top of this page will be revised with each amendment.
Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — we will endeavour to notify active 1xtbet members via the email address or mobile number registered on their account prior to the change taking effect.
Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acknowledgement and acceptance of the revised terms. If you do not accept the updated Policy, you must cease using the Platform and may request account closure via the live chat support channel.
All privacy-related enquiries, data subject access requests, consent withdrawal notices, and complaints regarding 1xtbet's data processing practices should be directed to our Data Protection team using the contact details below.
We aim to acknowledge all privacy-related correspondence within 48 hours and to provide a substantive response within 30 calendar days. For complex requests involving large volumes of data, we may extend this period by a further 30 days and will notify you accordingly.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to our gaming license regulatory authority or to the data protection supervisory body in your jurisdiction. We will provide the relevant contact details for the applicable authority upon request.
1xtbet is built around transparency, security, and fair play for Pakistani members. Create your account today, enjoy PSL cricket markets, live casino tables, and top slot titles — all backed by the privacy standards detailed above.